Push Notification
Usability Testing
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Interaction Design
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User Flow
•
Prototypes
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Usability Testing • Interaction Design • User Flow • Prototypes •
Business Goal 🎯
Give users the option to personalise push notifications to increase engagement with the 1News app.
User Goal 🎯
As a user, I would like to easily customise my push notifications to have a more personalised experience with the 1News app.
Project Overview 🌟
An initiative to rebuild the current TVNZ+ Web Framework from EmberJS to ReactJS. The new framework is to enhance the performance of the web platform, boost future development pace and improve overall user experience.
The first stage of the project focuses on the Live TV page. The Live TV page was chosen because it consists of many complex components featured throughout the TVNZ+ web platform.
Role
UX Designer
Product
TVNZ+
Endpoint(s)
Web
Date
Nov 2022 – Present
Status
In Progress
My Role 👤
Closely work with the Product Manager and Business Analyst to plan timeframe, measure design effort, and solve flow complexities with developers. Also worked with UX Researcher to prepare scripts and prototypes to conduct usability testing.
Map out complex user flows to meet all user conditions and technical requirements.
My role and responsibilities
Final Implementation ✅
UX Process
Understand 📚
Get an in-depth understanding of push notification standards and specific requirements for iOS and Android through research and regular discussion with team members.
The findings help conduct usability testing and offer foresight for development and final implementation.
UX approach
User Flows and Prototypes 🌳
Map out our user’s journeys and options. Identify complexities and specific requirements for iOS and Android.
User condition mapping.
User Flows
Detailed user flows were created for iOS and Android. THe user flows aids the build and implementation process.
Identify all user cases to cover all conditions and path ways.
Reflection
The project required many complexities to solve for iOS and Android. Unforeseen technical requirements and limitations were discovered leading up to the build and implementation phase. A number of flows and interactions were made to ensure all instances were covered and created in collaboration with the product manager, developers and testers.
Overall, the regular discussion of flows and interactions greatly helped and gave confidence to implement the designs.